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How to Receive your Furniture Undamaged

October 16, 2020

IMPORTANT INFORMATION FOR SUCCESSFUL DELIVERY OF FULLY ASSEMBLED FURNITURE

The pandemic continues to affect the furniture industry. Manufacturer and sewing facilities close periodically when a worker tests positive for the virus. Shippers are affected in the same People are shopping more online for furniture causing shipping delays. We will always use our specialty delivery companies when we can for our fully assembled furniture. The reason for this is simple – AVOIDING DAMAGES.

METHODS USED IN DELIVERY OF FURNITURE

When you place an order for your furniture you want it as soon as possible – we understand that. As your furniture gets completed and ready to ship we will move it to our specialty delivery company’s warehouse for eventual delivery to you. The problem is that they are backed up and can be slow to get your delivery scheduled. Many times in these cases, the customer will contact us and demand that their furniture ship immediately. When this occurs the only option we have to speed up your delivery is to ship via common carrier freight companies (LTL). This means your brand new fully assembled furniture is wrapped and strapped to a pallet or pallets. The pallets are moved around by forklifts in shipping terminals (many times at night) on the way to you.

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CONCLUSIONS IN FURNITURE DELIVERY

Damages are a rampant problem using common carrers. The damage rate for Common Carrier (LTL) shipments of fully assembled furniture are higher than 50%. Delays for the customer in waiting for replacements to ship is much longer over waiting a bit longer for our specialty shippers. Our specialty shippers unwrap the furniture and you inspect it before they carry it into your home. Using our specialty companies and white glove service is by far the best way to take delivery by far! ~ Mark Mosher aka “RattanMan(TM)”