American Rattan

I ordered the Sanibel sectional from American Rattan. It is what I expected and I love it. Can’t say enough good things about the service and sales. I had William as a representative and he is wonderful. He has addressed every concern I may have had and has responded to every phone call and email. If you are looking for quality furniture and service, look no further! I give William and American Rattan a 5 star rating. Bethany A.

Hello William The Santa Cruz bedroom furniture and Edgewater Living Room furniture got to its final destination.Transportation and Customs were succesfuly passed on Dec 24th (next days were for unpacking and installing). Mom was very happy with the quality and asked me to send this photos, about how furniture looks. By the way, may you have a great moment at New Year´s Night. As always, thanks for your labor. Alberto L., McAllen

We Love Matt and Our New Key Largo Furniture! Hey Matt, we received our Key Largo furniture yesterday. I love it! It came undamaged and looks great in the space. You were great to work with and responded very quickly to our questions, unlike so many places we have felt with via online purchases. We would be happy to do business again with you and will recommend your company to our friends! We Love Matt and Our New Key Largo Furniture! Pat M, Athens, GA

I am very pleased with the customer service William provided me and I’m very pleased with the Key West, Monaco, and Sea Breeze furniture I purchased. During a time (covid) when products are very limited and taking extra long to produce I was able to get my furniture within a timeframe that worked for me. Highly recommend this company. Carolyn S. Crystal River, FL.

Dave and Mark, I wanted to let you know that the final coastal style Islamorada shipment of furniture arrived last evening. Now all we have to do is put it in the shipping container and get it transported to the Bahamas. But more importantly, Dave, we wanted to thank you for constantly helping us with the order and making sure that we were getting everything we had ordered. It certainly was an adventure in this time of COVID. It has been a pleasure working with you. Please stay safe and be well. Sincerely, Debra, Ed, and Nate

Hello American Rattan, I am sending this review regarding the wonderful customer service I received from Matt. I felt Matt was extremely personable and went over and beyond with answering my questions all while maintaining an extremely patient and friendly demeanor. He definitely left me feeling confident that your company has the best interest in their clients experience with American Rattan. Warmly,  Katherine P.

I recently purchased 3 SPICE ISLAND rattan bar stools for my tiki bar from American Rattan and Wicker. Given the disruptions caused by COVID-19, I didn’t know what to expect in regards to service and delivery. On both counts, I couldn’t have been more impressed. I had several questions about the chairs. They were all answered professionally and in a timely fashion. When the stools arrived, I couldn’t have been more delighted with the craftsmanship. They truly are works of art. Thank you for your product and thank you for your service! Gus G.

I ordered the BEACHWOOD rattan and wood collection from American Rattan and was somewhat nervous about purchasing this type of item on line without actually seeing it in person. I finally made the decision to order (because I absolutely loved the uniqueness of the dining set) and I cannot be happier that I did. The whole transaction went smoothly and the set is absolutely beautiful. The workmanship and quality is fantastic and I love it!!. The delivery driver was very friendly and courteous also and the set arrived in perfect condition. I would not hesitate to order from this company in the future. Mary K.

I ordered this Beachwood Dining Set and it is absolutely beautiful! I could not be happier with my purchase. It was shipped from Florida all the way to Michigan and arrived in excellent condition. The photos do not do it justice as it is incredibly beautiful!! I was nervous about ordering something like this without actually seeing it, but I am so glad I did because I love it!! Mary Ann K., Emmett, MI

Thank you for all your service, I love my new Liberty Dining Set. Karin L., Mechanicsville, MD

Hi Dave, Wanted to let you know that we got our Orchard Park caster chairs and we love them! The colors work perfectly and they are very comfortable! Thank you so much for your help in the purchase of the chairs. Hope you have a great Holiday, Judy E., Chester, MD

I'm so in love with my Monaco Furniture. Have a wonderful holiday! Marybeth L, Barnegat Light, NJ.